Management Skills 101: Having Challenging Conversations
Workshop designed for business owners and/or managers who have staff, and need to learn skills to have discussions with their employees regarding changing behaviour, or addressing workplace issues in a positive, and constructive way.
Challe
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Management Skills 101: Having Challenging Conversations
Workshop designed for business owners and/or managers who have staff, and need to learn skills to have discussions with their employees regarding changing behaviour, or addressing workplace issues in a positive, and constructive way.
Challenging conversations workshop - duration 2.5 hours, $250 pp. ($100 + GST per Hour)
Finding yourself in that awkward situation where you have to discuss a sensitive or critical matter with an employee?
Having a conversation with an employee on a sensitive personal or awkward work matter can be challenging to the best of us.
Learn the skills to having that conversation and take away some useful and practical tools you can use immediately at this two hour workshop.
Content:
- What a challenging conversation is
- Conflict handling positions
- Some situations that might be challenging to address
- Preparing for and having the conversation
- Handling situations before they arise
- Dealing with difficult responses at meetings
Why attend - Learning outcomes:
• To gain confidence in having the conversation
• To know what you need to do to follow a best practice process and get a result
• To take away some practical tools and skills that can be used immediately in the workplace
Workbook includes templates to use.
This service is delivered to customers as a workshop in confrence with other participants, or can be delivered one on one, either face to face or via zoom meeting. It can also be delivered as a webinar to more than one participant.
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