"– Understanding what marketing is and is not
– Marketing planning and strategising
– Products and services
– Understanding customers
– Marketing research – pros and cons. Interpreting research.
– Market segmentation and positioninig
– The role of brands
2x3.5hrs (morning and afternoon or separate days)

$390 + GST. Minimum attendance 6 people.
$410 + GST if lunch to be provided"
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- Strategy and the marketing mix – product, price, promotion and distribution
– Developing and protecting the Brand
– Marketing tools and communicating with customers
– The marketing plan and its fir with the overall business plan
2x3.5hrs (morning and afternoon or separate days) $450 + GST. Minimum attendance 6 people.
$470 + GST if lunch to be provided.
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"– The role of national culture in the way people think and behave
– Introduction to national cultures
– Understanding the differences in what customers from other nations want and value
– Align the firms value proposition offer with the customers value proposition demand
1x4hrs (single session or preferably two evening sessions) $205 + GST. Minimum attendance 6 people."
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– Introduction to the principles of sustainable management
– Consumer/market and regulatory trends, demands and opportunities
– Waste and energy reduction techniques
– Measurement and accreditation options
2x3.5hrs (morning and afternoon or separate days) $390 + GST. Minimum attendance 6 people.
$410 + GST if lunch to be provided.
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• Understanding why sustainable management is a key business model
• Introduction to the principles of sustainable management.
• Understanding the expectations of your market.
• Understanding the relationship between the overall business strategy and sustainable management.
• Identifying the seven elements of sustainable management:
Emissions to air, water and soil;
Waste;
Material input productivity;
Energy utilisation;
Noise & vibrations;
Waste heat;
Direct impacts on the environment.
• Determine the strategic relevance of the seven elements to the business’s performance.
• Introduction to managing waste and greenhouse gas emissions.

2x3.5hrs (two successive Wednesday mornings) $390 + GST. Minimum attendance 6 people.

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Introduction to planning versus writing a plan
– Understanding VMOST
– Analysing political, economic, social, technological, environmental and legal factors
– Competitor analysis
– Value chain
– Culture
– SWOT
– Balanced management framework
- Other management tools
2x3.5hrs (morning and afternoon or separate days) $450 + GST. Minimum attendance 6 people.
$470 + GST if lunch to be provided.
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"– Understanding the role of intellectual assets
– Intellectual assets as the hidden driver of value
– Identifying, evaluating, protecting and developing the intellectual assets
– The intellectual assets plan and its integration with the business plan.
2/3.5 hrs $450 + GST. Minimum attendance 6 people.
$470 + GST if lunch to be provided "
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An introduction to the three most important strategies to drive productivity, performance and profit. A research based program.
- Introduction to Intellectual Asset Management - the six step plan.
- Introduction to designing the Complete Customer Experience.
Introduction to People Performance Management.
2x 3.5 hour sessions. Full price $498 + GST. $515 + GST if lunch to be provided. Minimum registrations of six required. less

Doing business in “Kiwiland” – essential insights to Kiwi thinking and behaviour for migrant business people, entrepreneurs, managers and staff

A workshop specially designed for migrant business owners, managers, entrepreneurs and staff, Kiwi business people who want to increase their insight into how the way we think we do business is different to how people from other cultures perceive the way we do business and anyone who wants to manage workplace diversity for better performance.

Provides an introduction to national culture and how it influences the way that people from different nations think and behave in their own special ways; Kiwi culture – how kiwis think and behave in their own special way; How Kiwis define value; The way Kiwis think we do business and the way others think that we do business and how the two are quite different; Working with Kiwis – managing for workplace diversity.

Duration & Cost: 1/3.5 hrs $290 + GST. Minimum attendance 6 people. less

This programme, delivered for convenience in three half day sessions, covers essential skills and practical tools for managers and business owners to help drive superior performance. The programme is divided into seven units covering the topics our research and practical experience show are keys for management and business success in NZ. They cover: Management & Governance basics; Team Dynamics & Relationships; Communications Basics, Decision Making; Dealing with Difficult Situations; Delegation; Coping with Stress.
9.00am to 12.30pm 7, 14, 21 February 2013. Full price $495 + GST. Bookings to Marlborough Chamber of Commerce phone 03 577 9575. less

This programme, delivered over two full day sessions, provides an introduction to essential skills and practical tools for managers and business owners to help drive superior performance.

The programme is divided into seven units covering the topics our research and practical experience show are keys for management and business success in New Zealand. We’ve designed this workshop drawing on research from around the world and our own knowledge and experience based on our decades of practical experience as managers and consultants here in NZ. We do things differently in NZ so we need to learn how best to manage in our own context.

The programme will provide new insights and tools for managing businesses within the Kiwi context.

Who should attend: This programme is designed for middle and senior managers, business owners and people with responsibilities for operations, quality assurance, finance and people management.

Scenic Circle Marlborough. 23 & 30 July 2013. $775 + GST per person
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Four hour workshop exploring the foundations of performance management improvement - what, when, how and why. Workshop introduces perspectives on performance management to grow business productivity, especially tailored for 21st Kiwi businesses.
Module one of seven module programme. Note modules can be purchased together as a bundle or individually depending on need.
Workshop cost $495 less

Four hour workshop exploring organisational and national culture. Both contribute to the climate that you create and need to manage. The single most significant determinant of your staff’s productivity. Understand what culture is and how it can be managed for maximum benefit. Registration fee $275 + GST less

Four hour workshop. Successful, open and constructive communications between managers and staff are at the heart of Active Performance ManagementTM. Learn about communication techniques and barriers to effective communication, with your staff and customers - especially those from other cultures. Registration fee $275 + GST less

Four hour workshop. The key to people performance management is establishing clear goals and performance expectations, fully engaging staff in pursuing and achieving those goals and ensuring that they know at all times how they are doing. Learn the techniques to engage and motivate your staff, build effective teams and encourage leaders to emerge right across your business. Registration fee $275 + GST less

• Four hour workshop. Dealing with conflict is a key management responsibility. Managers need to address conflict in an organised, strategic and sophisticated way. Develop the skills to analyse and identify the causes of conflict and plan and implement effective strategies to pre-empt it where possible and manage it constructively when that is not possible. Programme includes change management strategies. Registration fee $275 + GST less

Four hour workshop. Identify your performance goals, determine the critical success factors, those few things that must go well to ensure the success of the organisation and therefore must be given special and continual attention to bring about high performance. The critical success factors are matched with corresponding KPIs and the appropriate information from across the organisation collected, massaged into meaningful form, measured, monitored, communicated and actioned regularly. Registration fee $275 + GST less

Four hour workshop. Coaching skills are indispensable for managers who want to get the very best from their staff. Coaching is a facilitated process designed to help people to explore and develop their full potential. Coaching is a low cost - high return management intervention. Explore coaching techniques and add to your management toolbox. Registration fee $275 + GST less

Short sharp focused one day or two half day (depending on location) seminar covering the essential skills to deliver effective supervision and management in Kiwi businesses. Provide new ideas and fresh insights for 21st century Kiwi businesses to grow their performance, productivity and profit. Content includes:
1. Management basics

2. Team dynamics and relationships

3. Communications essentials

4. Decision making

5. Dealing with difficult situations

6. Delegation & Empowerment

Ever popular - programmes consistently sell out. $425 + GST. Discounts for multiple registrations from same business. less

Workshop, available as half and full day options. Covers the essentials that every Board member needs to understand and act on including:
What is governance?
What does it do?
Governance versus Management.
The Board’s key functions.
What makes for an effective Board?

As with all Forte programmes, a unique stream of Kiwi national culture runs through the programme. Participants will have an improved understanding of the role of governance and its separation from management with a special emphasis on 21st century New Zealand organisations.

Half day programme $375 + GST per person. Full day programme $700 + GST per person. Group pricing and customised programmes available. less

A short sharp 2½ hour knowledge packed workshop to help immunise you and your team against the negative effects of stress. Learn practical tools to prepare for stress and to handle it better when it strikes (No weird stuff included!)
• Understanding stress and what it does to you – latest research findings including from Harvard, Yale and UC Berkley
• Causes and signs of stress
• Why the traditional approach to stress is only part of the picture
• Identifying your personal stress markers
• Analysing and planning your stress management
• A toolbox of stress management techniques to choose from

Available as in-house and public workshop options. $197 + GST per person less