When you start a business or seek to move a business to the next level, some clear thinking is required around the direction that the business will take. It can seem daunting to determine just where to start the process.

This workshop focuses on the key areas you need to consider when undertaking strategic business planning. It enables you to develop a ‘living’ business plan which will highlight the milestones that you need to reach in order to achieve your business vision in the short, medium and long term.
With clear action plans, you should feel confident that you are taking well considered, progressive steps in order to grow your business.

Objectives of the Workshop:
- Determine what business planning is and why it is needed
- Understand what strategising is and how does it relate to your business
- Vision, values, mission – creating and committing to these
- Understand leadership and your role as business owner
- Understand the role of other shareholders in the business
- Development of ‘living’ business plans
- Overview of key business functions:
+ Operations
+ Finance
+ Human Resources
+ Sales and Marketing
+ Information Technology

We will help you with:
- Implementation of business plan in relation to key business functions
- Development of milestones, tracking on delivery/progress.

The fee for each 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Often the most overlooked step in the business process is to create and communicate a vision – an inspirational description of what your business wants to achieve. Without it, businesses often flounder. This workshop helps you as a business owner define, refine and articulate your company’s vision, as well as determine your goals and aspirations (both personal and business) and core values.

Outcomes of the Workshop:
- Provides a high level view of the critical functions of your business
- Provides the foundations of your HR strategy and enables you to align this with your overall business plan
- Gives you renewed focus and approach to your business and your people
- Helps you to communicate a clear message to your team through clear focus on the vision, values and purpose of your business
- Helps you to get buy-in from your team and provides you with the means to re-engage a disenchanted team
- Enables you set goals and objectives to turn your vision into action

Objectives of the Workshop:
- Defining a mission statement and articulating the business purpose
- Identifying the key business drivers for business success and assessing the competitive environment
- Focussing of the owners commitment to the long term success of the business and to other key stakeholders
- Creating a workforce plan through determining current and future staffing needs, in order to help business owners achieve their goals and realise their vision
- Communicating the vision and strategic objectives
- Defining priorities to achieving personal and business visions.

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Hiring an employee is easy, but hiring the right employee takes more effort. An effective selection and recruitment process generates a pool of talent that’s right for the job. This workshop takes the guesswork out of hiring and replaces it with a structured, step-by-step process that leads you to be able to identify and recruit the best candidates.

Outcomes of the Workshop:
- Provides a clear view of the critical functions of your business
- Provides an overview of the options available to you when recruiting staff
- Increases the effectiveness of your recruitment process
- Helps you attract the right kind of employees, with the right skills, abilities and knowledge
- Sharpens your interview skills – helps you ask the ‘right’ questions to optimise the time you have to interview candidates
- Addresses how to carry out effective background and reference checks
- Helps you determine the correct employment agreement, with the appropriate and relevant content

Objectives of the Workshop:
- Workforce planning – determining current and future needs of the business, and identifying any gaps in terms of skills, abilities, knowledge and experience
- Recruitment strategies – planning and managing the recruitment process
- Job analysis – determining what an employee actually does ... this may differ from what you may actually want them to do
- Job design – making the job work for employee and employer alike
- Job descriptions – a well written job description is an effective communication tool for businesses, outlining key accountabilities as well as identifying how performance is aligned to strategic business goals
- Writing person specifications – defining the skills, behaviours and attitudes that employees need to perform their jobs effectively and efficiently
- Writing a job advert and advertising a role
- Screening candidates and creating short lists
- Effective interview techniques and questions – asking structured, competency-based behavioural questions to evaluate a candidate’s knowledge, skills, abilities, experience and behaviours
- What can/can’t be asked at interviews
- Psychometric assessments – getting to grips with personality and ability assessments
- Workplace simulations – setting up mock assignments to assess a candidate’s potential
- Reference checking – questions to ask referees, in order to determine candidate suitability
- Choosing the ‘right’ employment agreement for your new recruit

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

A good workplace orientation programme provides the necessary information, resources and support to ease new recruits into their jobs as quickly and efficiently as possible. When managed well, onboarding programmes pay big dividends.

This workshop teaches you how to enhance job performance right from the outset, with a well designed employee induction programme.

Outcomes of the Workshop:
- Enables you to create the best impression, when welcoming new recruits into your business
- Creates clear expectations from the start of the employment relationship
- Sets new employees up for success
- Ensures commitment from new employees and increases the likelihood of their acting as advocate for your business
- Expedites returns from employees, as they effectively integrate into your business
- Increases retention

Objectives of the Workshop:
- The critical elements of effective onboarding – helping new recruits build internal and external relationships, establishing clear expectations for performance, as well as introduction to the role and team culture
- Effective induction schedules and checklists – get new employees working to near peak efficiency straight out of the starting gate
- Employer of Choice – why should anyone work for your company? How to attract, optimise and retain top employees
- Employee Value Proposition – how to create a workplace environment that employees and potential employees find attractive
- Setting goals for new employees after the first 90 days

The fee for each 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Employee recognition is not just a nice act on behalf of employers. It makes for motivated and loyal employees. Without motivated employees, businesses and employees would not reach their full potential. Learn how to initiate a rewards and recognition programme in order to build a powerful and dedicated workforce.

Outcomes of the Workshop:
- Provides an understanding of the key drivers for loyalty and retention
- Provides an understanding of how to motivate your staff
- Provides key principles in creating a culture of recognition
- Helps you to build a positive, high-performance work culture
- Provides insights into the benefits of incorporating non-financial rewards as part of your remuneration strategy

Objectives of the Workshop:
- Remuneration structure – key considerations when developing remuneration structures and pay scales, attracting and retaining talent and aligning remuneration with business strategy
- Implementing a bonus structure
- Wellness/wellbeing programmes – proactive overall health management, from health insurance, personal development to retirement planning
- Performance management – the role remuneration and rewards play in employee motivation
- An aging workforce, Gen Y, demographic shifts – how these affect remuneration structures

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

An ‘engaged’ employee is one who is fully committed to his or her role and employer. Sustained employee engagement creates a happier, more productive workplace and plays an important role in staff retention. In this workshop, you will learn how to sustain an engaged culture.

Outcomes of the Workshop:
- What gets measured gets managed - start thinking about which metrics matter to your business
- Discover what matters to your people
- Understand the impact of discretionary effort
- Understand the cost of “churn” and employee attrition
- Understand and leverage the importance of leadership visibility in employee engagement – walking the talk

- Objectives of the Workshop:
- What is employee engagement and why is it important?
- Culture surveys to measure employee engagement – insights into what matters to employees
- Retention strategies – keeping top performers on board
- Discretionary effort – consistently going beyond what is expected
- The role of the leader – how the behaviour of managers and leaders influences engagement

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Good performance in the workplace is critical to a company’s success. But how do you define good performance? This workshop shows you how to put into place processes that help evaluate and manage employees’ performance; and how to set and maintain appropriate performance standards.

Outcomes of the Workshop:
- Gives you an understanding of the fundamental elements of a good performance management system that are critical to the success of your business
- Provides an insight into how to deal with poor performance and disciplinary procedures
- Shows you how to set SMART goals – specific, measurable, attainable, relevant and timely – in terms of performance
- Enables you to create credible KPIs for each member of your team, ensuring that each team members contribution directly counts toward the success of your strategic business goals
- Helps you to put in place a low-cost employee development programme, to benefit both your employees and the business
- Understanding the trial period/probationary clause in employment agreements and/or contractor agreements

Objectives of the Workshop:
- Setting up the processes – from day one with induction follow-ups and weekly/fortnightly catch ups, to quarterly KPI reviews, annual appraisals and ongoing performance development plans
- Setting goals for new employees
- Managing poor performance
- Managing misconduct and the disciplinary process

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Internal career development programmes create happier, more productive employees. In this workshop, learn how to implement low-cost career development initiatives to advance the skill set of and retain top-performing employees.

Career development and succession planning in your business, enables you to identify the crucial roles that need to be maintained in the event that you or other key position holders leave the business.

Outcomes of the Workshop:
- Learn how to encourage loyalty and increase retention of your top performers
- Learn how to actively develop employees to meet the demands of their current roles and prepare for future opportunities and challenges – benefiting both them and you
- Understand how to use career plans to maximise your investment in training
- Provides insights on the benefits of retaining organisational knowledge and intellectual property
- Ability to devise a succession plan for the key roles within your business

Objectives of the Workshop:
- How to hold on to top talent
- Providing opportunities to develop employees’ skills, knowledge and abilities
- Making the most of a businesses’ most valuable resource through an effective talent management programme
- Exit interviews – identifying the push and pull factors as to why people join and/or leave a business.

The fee for each 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

A good leader inspires and motivates their team to perform at their best. In this workshop you will learn the fundamentals of effective leadership.

Outcomes of the Workshop:
- Provides an understanding of your leadership style and how to adapt this to suit your team
- Provides an understanding of the differences between leadership and management and the importance of both functions to your business
- Learn how you can make change a positive experience for your employees
- Understand how you can develop a culture of high performance

Objectives of the Workshop:
- The role of a ‘leader’ within a business
- A look at different leadership styles and successful leadership behaviours
- Managing change effectively from restructures to selling a business
- Ongoing professional development of the business owner as leader and other team members in leadership and/or management positions
- The use of 360 degree feedback – a development tool to help employees recognise strengths and weaknesses.

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Often, knowing what needs to be done is not enough for business owners. You may require dedicated one on one training, to ensure you progress and that the programme of study is relevant to your business.

Being immersed in day to day operations can prevent clear business planning from taking place. This training requires commitment through completion of ‘homework’ to ensure that business planning, development and implementation is strategic and focused on achieving business results.

This training focuses on the key areas for consideration when undertaking strategic business planning. It enables you to develop a ‘living’ business plan which will highlight the milestones that you need to reach in order to achieve your business vision in the short, medium and long term.

With clear action plans you should feel confident that you are taking considered, progressive steps to grow your business.

Objectives of the Training:
• Determine what business planning is and
why it is needed
• Understand what strategising is and how
this relates to your business
• Vision, values, mission – creating and
committing to these
• Leadership and your role as business owner
+ Incorporating an assessment of leadership
capability
• Role of other stakeholders in the business
• Development and monitoring of a ‘living’
business plan encompassing the key
business functions:
+ Operations
+ Finance
+ Human Resources
+ Sales and Marketing
+ Innovation/Research and Development
+ Technology

This training will be undertaken over 16-20 hours and will include workshops, coaching and the actual development of the business plan.
We will also look at your role as business owner and ask you to undertake a psychometric personality assessment to gain greater insight into your leadership style as well as your thinking, coping and interpersonal preferences.

The fee for this training is:
- Working one on one= $5,495 + GST ($2,747.50 with funding)
- Working with your management team= $6,495 + GST ($3,247.50 with funding).

Follow up coaching sessions will be charged at an hourly rate of $225 + GST. less

Even with the tools to implement the best practice within your business sometimes good intent alone is not enough to achieve desired results. Business owners often need an external coach to support them with business challenges, to encourage them to take accountability and deliver agreed outcomes. Our tailored coaching ensures that you do deliver results which impact on your business performance, productivity and profitability.

We work with you to develop and implement a business strategy that focuses on all key aspects of your business.

Outcomes of Coaching
- Clear definable milestones and accountabilities in alignment with your strategic goals
- Measure your progress and success in relation to your goals
- Support and guidance to ensure that you focus on the priorities
- Skills to enable you to effectively address immediate concerns that occur in daily business life

Duration:
Total of 18 hours coaching sessions scheduled on a fortnightly basis
2.5 hour initial meeting to gain understanding of the business and strategy
1.5 hour coaching sessions on a fortnightly basis

Investment:
3 - 6 month programme - $4500 + GST
6 - 12 month programme - $9000 + GST

Contact: Sharn Rayner
Email: sharn@podconsulting.net.nz
Phone: 09 948 2105
Website: http://www.podconsulting.net.nz less

Managers spend 60% of their time dealing with staff issues and conflict situations within their team and would find themselves struggling to manage these. This workshop provides the groundwork of effective interpersonal communication and effective conflict resolution.

Topics Covered:
•Defining different communication styles
•Managing relationships with different personality types
•Identifying sources of conflict
•Managing conflict through emotional intelligence (EI)
• REACT process for handling conflict
•Develop a strategy to manage conflict in a positive way
•Use conflict handling and problem solving techniques

Outcomes:
•Understand your personality type and communication style
•Understand sources of conflict
•Learn how to manage conflict through EI
•Understand the factors contributing to conflict
•Practice the different strategies for managing conflict
•Gain the confidence to managing conflict

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Getting the best out of your team is critical to your organisation’s success. Just how do you get the best out of your teams?

This workshop shows you that being an effective manager means being a positive role model and a leader that your staff can turn to for guidance.

Learn how to manage conflict situations, poor performance, deal with prickly people and have courageous conversations.

Topics Covered:

• Challenges managing staff
• Management - one step removed from being ‘in’ the team, how to take the leading role with confidence
• Managing conflict and/or difficult staff -spotting the warning signals and promptly resolving matters before they escalate
• Dealing with prickly people
• Engaging in courageous conversations
• Understanding and working with different communication styles
• Setting and maintaining appropriate performance standards
• Managing performance - excellent, average and poor
• Setting up the processes to support the team management process (from trial periods to induction processes).

Outcomes of the Workshop:

• Understand the challenges of managing staff
• Clarity of the fundamental elements of being an effective manager
• Able to manage different conflict situations within your business
• Understand ways of effectively dealing with prickly people
• Having courageous conversations with your staff
• Understanding processes to support your role as a people manager
• Provides an insight into how to deal with difficult or underperforming employees
• Knowledge to put in place a low-cost employee development programmes to benefit both your employees and the business.

The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

An effective selection and recruitment process generates a pool of talent that’s right for the job. A job interview should be thought of as a conversation in which valuable information is exchanged for making a selection amongst candidates. Like many decisions, the quality of the information exchanged dictates the quality of the decision. This workshop will cover direct targeted selection interviewing which leads to the identification and recruitment of the best candidates.

Topics Covered:

• What is behavioural Interviewing?
• Common selection problems
• Benefits of behavioural Interviewing
• Targets to look for to ensure a successful recruitment
• Recording your candidates answers using the elements of a STAR (Situation, Action and Result process)
• Setting the scene of an interview
• Effective questioning techniques
• Recording interview responses and note taking
• Controlling the interview keep to a certain time frame

Outcomes of the Workshop:

• How to undertake a behavioural based interview
• Understand the benefits of behavioural interviewing
• Understand different questioning techniques and how to record interview responses
• Know how to set a scene of an interview
• Be able to take useful and appropriate notes when interviewing.
The fee for this 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Combining some of our most successful workshops, this Combo Series provides the core principles of each subject, providing candidates with a well rounded wealth of information. Workshops include:

- The Recruitment Process
Hiring an employee is easy, but hiring the right employee takes more effort. Learn what steps to implement to ensure you hire great staff.

- Rewards and Recognition
Employee recognition is not just a nice act on behalf of employers – it makes for motivated and loyal employees. Find out what you can do to build a powerful reward and recognition programme.

- Keeping Employees Engaged
Learn what an engaged workforce looks like and how to sustain an engaged culture.

- Performance Management
Good performance in the workplace is critical to a company’s success. We coach you through how to manage performance, good and bad.

- Defining Your Vision, Aspirations and Values
Often the most overlooked step in the business process is creating and communicating both vision and values. Understand how to develop these in your business.

- Career Development and Succession Planning
Learn how to implement low-cost career development initiatives to advance the skill set and experience of top-performing employees.

- Leadership Development
A good leader inspires and motivates their team to perform at their best. Learn the fundamentals of effective leadership.

- Dealing with People - Taking the good with the bad.
This workshop shows you that being an effective manager means being a positive role model and a leader that your staff can turn to for guidance.

- Effective Communication and Conflict Management
Managers spend 60% of their time dealing with staff issues and conflict situations. This workshop provides the groundwork of effective interpersonal communication and conflict resolution.

- Big Picture Business Planning
When you start a business or seek to move a business to the next level, some clear thinking is required around the direction that the business will take. It can seem daunting to determine just where to start the process.

- Successful Employee On-Boarding Programmes
A good workplace orientation programme provides the necessary information, resources and support to ease new recruits into their jobs as quickly and efficiently as possible.

- Process Mapping
This workshop will enable you to map all processes across your business to understand what is happening currently; what needs to happen to ensure efficiency and effectiveness; and what gaps need to be removed.

- Direct Targeted Selection Interviewing
This workshop will cover direct targeted selection interviewing which leads to the identification and recruitment of the best candidates.

- Each session lasts for up to 3.5 hours
- Workshop includes preparation, resources and templates
- Additional coaching sessions will be charged at $225 + GST per hour.

The fee for each 3.5 hour workshop- including programme development, delivery and resources- is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

To enable you to achieve your business vision, we need to ensure that you have the right systems, procedures and people in place to do this. This workshop will enable you to map all processes across your business to understand what is happening currently; what needs to happen to ensure efficiency and effectiveness; and what gaps need to be removed in order to establish 'best practice' processes, thereby helping you achieve your business goals and vision.

The deliverables of the process mapping workshop will be:

• Determining 'why' we would seek to undertake process mapping in your business; 'how' we would do it; and 'what' the desired outcomes would be

• Practical exercises on how to:
o Map existing processes
o Undertake gap analysis for a business division/team
o Establish best practice for a given process
o Develop critical path for business processes

• Implementing change through:
o Process changes
o New/revised documents
o Training needs
o Resource needs (human, equipment)
o Accountability of teams and individuals
o Decision making

• Managing objections and resistance to change
• Monitoring the implementation and ensuring continuous improvement
• Holding teams and individuals accountable

With effective processes in place, the following outcomes should be possible for your business:

• Greater understanding of workforce planning - determining future staffing requirements, recruitment, career development and succession planning to undertake organisational, team and individual processes/activity
• Better design of position descriptions, person specifications and the setting of key performance indicators (KPIs) which are aligned to the organisational goals of the business
• A culture focused on continuous improvement
• Effective decision making and increased accountability across the business.

The fee for each 3.5 hour workshop including programme development, delivery and resources is:
• $1,575 ($787.50 with funding) for up 6 attendees
• $175 ($87.50) per each additional attendee. less

Planning Ahead – makes managers more effective planners- better prepared for the unexpected, more realistic with their team, and ending every day with a sense of real achievement.

Outcomes:
o Knowing why planning is important and where their focus should be
o Creating a daily plan and understanding the importance of communicating this
o Achieving daily results
o Accomplishing deadlines with ease
o Enhancing personal and team productivity

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees less

Self Awareness – Enables managers to recognise and understand their own emotions and see how these affect themselves and others.

Outcomes:
o Increased awareness of strengths and areas needing development
o Greater self acceptance and self reliance
o Stronger role models
o Greater trust in teams

$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Leading People – gives management and leadership tools to adapt their style depending on the unique needs of team members, and their specific situation.

Outcomes:
o Understanding the four situational leadership styles
o Knowing when to apply these styles to team member’s needs
o Becoming more flexible in leadership approach
o Identifying needs of teams at different developmental needs

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Leading Change – is about recognising opportunities to drive change. It explores the critical role leaders play in creating an organisation ready for change.

Outcomes:
o Knowing the difference between managing and leading change
o Assessing the organisation for change readiness
o Building a compelling business case for change
o Developing a high level change plan to reinforce and sustain the change

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Building Effective Teams – Examines factors that lead team performance and success. It helps managers explore how a collection of individuals can work together more effectively.

Outcomes:
o Knowing what makes an effective team
o Understanding the different stages of team development
o Identifying the characteristics of their team at different stages
o Creating a plan for progressing their team to higher performance

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Priority Setting – Develops effective managers who can identify and focus on what to do now, what to do later, and when to say no!

Outcomes:
o Knowing what’s not important and what is
o Being able to get things done with the time and resources available
o Being able to organise yourself, and the team
o Being able to plan your work, and adjust the plan when necessary
o Being able to say no when the time is right

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session explores the different conversations we need to have with our people. Once we understand the nature of the conversation, it’s much easier to decide how we want to lead it. This gives managers the tools and confidence to get a great outcome every time.

Outcomes:
o Understand ‘Ask-Tell’
o Describe different types of leader conversation
o Share tools, tips and techniques
o Build relationships with their team members
o Bea able to have courageous conversations
o Give objective and constructive feedback

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Connecting Vision and Purpose – This session helps managers and teams understand ‘Who we are’ and ‘What we stand for’ as a business, and ‘How what we do makes a difference’ as individuals.

Outcomes:
o Understanding the role of a clear vision and purpose
o Being able to translate vision and purpose into leadership actions
o Being able to communicate the vision and purpose with clarity
o Creating a shared team vision and sense of purpose

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This module is about helping managers to get to the heart of their challenge. Once you are clear about the challenge you face, this theme helps managers explore, validate and understand the underlying causes. The better you understand it, the easier it is to solve.

Outcomes:
o Better understanding of issues, problems and challenges
o Increased and improved curiosity in managers
o Increased communication across the team
o Improved problem-solving

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps managers tackle the fear of saying what needs to be said and shows ways to do so in a constructive and supportive way. Courageous conversations makes difficult conversations easy.

Outcomes:
o Giving better, more objective and constructive feedback
o Removing roadblocks to better performance
o Encouraging people to find a solution to issues
o Clearer communication and expectations with teams

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This module is about the importance of making decisions with the information available to us, and being comfortable with the consequences.

Outcomes:
o Know how to effectively cope with change
o Make decisions and act without having the total picture
o Keep calm under pressure
o Effectively manage risk and uncertainty
o Face challenges head on

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Every business has a strategy, but many are not actually able to execute them. Once a strategic plan is developed, organisations often fall short as goals and priorities get lost as they are cascaded down the business.

Outcomes:
o Have everyone understand the strategic objectives of the organisation and how to contribute to those objectives
o Have higher accountability for achieving our goals
o Enable the team to work more effectively on the things that matter most
o Make better decisions based on what’s important even in times of change
o Have a highly engaged team, inspiring passion and commitment towards each other and the business


Each session would take approximately 3.5 hours to complete included is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc)

These workshops are facilitated to business owners and managers - from the Pod Office in a workshop environment.

Total Course Cost - up to $3850 less

This module is about helping the team put the customers at the heart of everything they do. This is of great significance given that the ‘new brand’ will be fresh to the market and we need to be very clear on why customers would choose you.

Outcomes:
o Increase the teams awareness of what it means to be customer-focused
o Have a clear picture of who the teams customers are
o Have a better understanding of customer needs

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

There are tons of benefits that remote working can deliver to companies, customers and teams. It can boost productivity, reduce costs, and make it easier to operate in a competitive and regional (or national!) environment.

Outcomes:
o Understand what remote working means for you and your company
o Identify the benefits and challenges of remote working
o Explore the role of people, culture, process and technology
o Build a plan to support effective remote working in your environment

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about understanding the goals and objectives that you have set and empowering the team to achieve them.

Outcomes:
o Understanding what needs to be achieved and how to get there
o Empowering teams to deliver results
o Setting stretch goals as a leadership team and for your teams
o Influencing and negotiating with other parts of the business to get what they need

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Sets managers on the path to becoming a great coach. They learn the skills needed and put them into practice using a popular coaching model.

Outcomes:
o Understanding the difference between coaching and telling
o Knowing how to structure a coaching conversation
o Encouraging people to explore their own performance
o Creating trusting coaching relationships

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session shows managers how to plan their meetings to become more effective in achieving desired outcomes.

Outcomes:
o Knowing what an effective meeting looks like
o Recognising the value of an effective meeting
o Identifying different approaches for various types of meetings
o Using ‘blueprint’ for effective future meetings

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Shows managers how to understand, support and develop their teams. It looks at how leaders can empower people to reach their full potential.

Outcomes:
o Identifying each team member’s strengths and career aspirations
o Exploring challenging and stretching tasks to develop potential
o Encouraging and supporting teams to pursue development opportunities

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session will help your managers overcome common fears, assumptions and roadblocks associated with delegating tasks, and free them up to focus on the big things.

Outcomes:
o Know the benefits of the delegation to them, their teams, and the business
o Understand what tasks they can and should be delegating
o Know how to delegate tasks effectively
o Be able to plan and monitor delegated tasks

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps individuals understand their own role and those of other team members which, in turn, allows everybody to work better together.

Outcomes:
o Greater confidence among team members
o Greater role clarity
o More focus on the goals that are set as a team
o Increased ownership and pride in the work the team does

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This lifts the lid on the benefits of recognising individual, team and organisation achievements. It’s about recognising everyone who has stepped up, tried something new, gone above and beyond the call of duty to make things happen for the business and our customers.

Outcomes:
o Builds a culture of appreciation and trust
o Behaviour is reinforced, celebrated and repeated
o Improved customer satisfaction and loyalty
o Enhanced teamwork

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping your people turn the heat up on their performance by understanding what it takes to be a high performing team, exploring what’s possible and getting them to take action and unleash their potential.

Outcomes:
o Increased awareness and recognition of individual and team strengths
o Greater collaboration in and across teams
o Improved team performance and communications

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about getting teams within the business to critique how they work together and challenge wasteful activity. It’s about encouraging teams to think outside the box and find new and creative ways to work smarter.

Outcomes:
o Challenge the way we think and act
o Identify where we waste effort and find a better way to work together
o Save time, energy and resources working smarter, not harder

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about building our understanding of how we demonstrate to customers and colleagues that we care about their business and are personally accountable for the quality of our work.

Outcomes:
o Build trust in each other and with customers
o Strong working relationships
o More aligned teams
o Less re-work and customer effort

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping people focus on what can be done, rather than what can’t. This theme helps teams work through some of the negative mindsets that might be influencing our behaviours.

Outcomes:
o Increased ownership when finding ways to make things happen
o Decisions are made faster and with confidence
o Teams are more open and positive when faced with challenges
o A more positive working environment, where things get done!

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about getting groups within your business working together more effectively to improve the customer experience.

Outcomes:
o Delivering a seamless customer experience
o Teams and individuals are better informed
o More open communication across the business
o Improved collaboration, stronger relationships

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps managers to understand the impact of change on the individual. It explores the emotional and physical reactions we can go through, and how they as a manager can help team members’ transition through the change journey.

Outcomes:
o Knowing why leading through change is critical
o Understand the dynamics of change
o See how change impacts individuals and teams
o Describe what good leadership looks like
o Identify what skills ‘I’ need to develop
o Be able to support the team through change

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session allows managers to understand and spot different social communication styles, and lets them learn how to build strong leaderships.

Outcomes:
o Understanding how social styles influence who we are and how we interact with each other
o Knowing your own style
o Understanding how to intercept verbal and non-verbal communication
o Knowing how to adapt your style to suit
o Being able to build stronger relationships

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about showing teams how to become people of influence – able to encourage, convince, negotiate and develop.

Outcomes:
o Knowing the difference between leading from power and leading from influence
o Influencing more effectively using different styles
o Defining ‘golden rules’ and guiding principles of effective influencing
o Creating a strategy to achieve better outcomes

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

develops key skills that managers need in order to give and receive effective feedback.

Outcomes:
o Knowing the importance and power of feedback
o Understanding how our social styles can affect feedback
o Knowing how to give structured effective feedback
o Planned, prepared and practiced feedback discussions

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping managers analyse the problems and opportunities they face, so that they understand them better. If we fully understand the challenge, we make better decisions, and make things happen!

Outcomes:
o A deeper understanding of problems, issues and opportunities
o Increased alignment in the team
o Better decision-making
o Quicker problem-solving
o Less time wasting

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps managers understand and appreciate just how we get our products and services to the customer. This theme encourages managers to think outside their own team, and build better relationships with suppliers and customers.

Outcomes:
o Increased knowledge of the company/team value stream
o Better understanding of interdependencies within the business
o Stronger supplier and customer relationships
o Improved processes and procedures

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session introduces a structured approach to help managers thoroughly plan and implement change, making it as painless as possible, and ensuring that lasting benefits are achieved.

Outcomes:
o Understanding the dynamics of change and the impact it has on teams and individuals
o Effectively managing teams through change
o Applying a methodology for resistance to change
o Creating a roadmap for an upcoming change initiative

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps managers deal with workplace adversities by being mentally tough, yet still able to show genuine empathy to team members in need.

Outcomes:
o Understanding what it means to be resilient
o Knowing how to help teams cope
o Knowing how resilient they are
o Identifying resources already available to deal with a crisis
o Identifying actions for building personal and team resilience

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps managers to identify and appreciate the mix of perspectives that would be valuable in their team and shows them how to lead a diverse group.

Outcomes:
o Knowing what we mean by diversity and why it’s important
o Exploring personal perceptions of diversity
o Identifying and applying behaviours that demonstrate inclusiveness
o Creating a team action plan to promote workplace diversity

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps managers appreciate the impact waste can have on the organisation, and identify opportunities to reduce it. This theme is about streamlining the business to improve both the customer experience, and the way we work.

Outcomes:
o A better understanding of organisational ‘waste’
o Identify different types of waster in your own business processes
o Create ways to reduce and eliminate waste
o Build a more efficient and effective organisation

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about improving what we do, and how we do it, by removing complexity. If we can keep things simple, we will be easy to do business with, our products and services will be straightforward to use, we can be quicker and faster, and the way we communicate makes sense.

Outcomes:
o Streamlined ways of working
o Better communication with customers
o Increased collaboration between teams
o Improved customer engagement
o Saved time and effort

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is helps the team focus on what’s important, and what’s not to the customer. Like it or not, some things we do might not be adding value! This theme helps make sure we put our focus and energy on the right things.

Outcomes:
o Know the difference between value and non-value-adding activity
o Better appreciation of what our customers value, and will therefore be willing to pay for
o Identify ways to add more value to customers
o Identify things to stop doing that don’t add value

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about improving people’s awareness and understanding on the value of first impressions. It’s about identifying opportunities to make a positive impact on both internal and external customers.

Outcomes:
o Creating positive first impressions that ‘WOW’ customers and colleagues
o Increased customer satisfaction and loyalty
o Strengthen the brand and reputation

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping teams uncover the root cause of their issues and opportunities. This theme encourages curiosity, communication and collaboration in the team.

Outcomes:
o Greater alignment across the team and organization
o Deeper understanding of issues and problems
o Better communication and collaboration
o Improved questioning skills and curiosity
o Efficient and effective problem-solving skills

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about understanding our strategy, and how our role contributes towards delivering it.

Outcomes:
o Knowing how our role contributes towards achieving the strategy
o Feeling a deeper sense of purpose form what we do everyday
o Knowing how to better utilise our individual and team strengths to achieve strategic objectives

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about improving the way we operate so that we improve the service we deliver.

Outcomes:
o Become more customer-centric
o Remove obstacles and effort for our customers
o Simpler processes and procedures
o Better aligned teams
o Improved customer service

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session looks at our personal and organisational well-being, and what we can do to look after ourselves, not just during peak times, but all the time

Outcomes:
o Positive mindsets about creating a healthy workplace
o Increased knowledge about what we do to support health and well-being
o A more productive team focused on delivering service excellence

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping your people get to grips with your message and mission, creating a team of passionate and enthusiastic people capable of representing your brand in action.

Outcomes:
o Increased understanding of the business strategy
o Increased awareness and understanding of customer expectations
o A clear picture of our point of difference and how we can deliver this to our customers

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about those small things that customer remember as the ‘special touch’. By surprising and delighting our customers every time, we add that extra ingredient that sets us apart from the rest.

Outcomes:
o Understanding how we can make a difference for customers and colleagues
o Delivering consistently great and yet unique customer experiences
o Excited customers!

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps teams understand and appreciate waste in the organisation. Reducing and eliminating waste is always going to be a good thing, but first you have to be able to recognise it.

Outcomes:
o A greater understanding of what ‘waste’ is
o Know the impact waste can have on the organisation
o Identify waste in our own team
o Identify actions to help reduce waste and improve the way we work

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session explores how we can play a part in being socially responsible for our environment. We look at the steps we can take and how we can measure our success.

Outcomes:
o Understand Corporate Social Resposibility and why it’s important
o Understanding the environment focus of the business strategy
o Identifying different ways we can positively impact our community, environment and organisation

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees less

This session is about helping teams recognise their customers’ needs and wants, so they can respond to them better, delivering exceptional service and building longer lasting relationships.

Outcomes:
o Higher awareness of customer’s motivations – their needs, wants and desires
o Better able to respond to customers’ needs
o Offer solutions that match customer expectations
o Building stronger relationships with their customers

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees less

This session helps teams focus on customer relationships and understand how to stand out from the crowd when it comes to customer choice.

Outcomes:
o Higher awareness of customer’s motivations – their needs, wants and demands
o Better able to respond to customer’s needs
o Offer solutions that match customer expectations
o Build stronger relationships with customers

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping the team get a clear understanding of what we’re aiming for and how we’ll get there. It’s about connecting what we do every day to the bigger picture, and making work more meaningful.

Outcomes:
o Knowing the strategic purpose and priorities of the business
o Understanding how what we do adds value
o Creating stronger connections to what matters most to the organisation
o A more aligned and engaged team

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps teams recognise what makes their business unique, how they compare to others, and what they can do to make their workplace even better.

Outcomes:
o Appreciation for what makes your business unique
o Pride in belonging to your business
o Better team work, communication and productivity
o Increased staff engagement and retention

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete, at a cost of $1,575 per module. Included in this price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session is about helping your team acknowledge the change taking place and at the same time keeping focused on their goals.

Outcomes:
o Teams will be more ready for change
o Able to assess the impact of change
o Identify different approaches to maintain focus during change
o Build commitment to collaborate during times of change

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

This session helps teams understand their business priorities and how they relate to individual targets. It’s an opportunity to find different ways to achieve their goals.

Outcomes:
o Better understanding of business and team goals
o Awareness of the link between business priorities and team/individual objectives
o Identify different ways to achieve team and individual goals.

Cost:
$1,575 for 1-5 attendees
$1875 for 6-10 attendees
$3075 for 11-25 attendees

Each module would take approximately 3.5 hours to complete. Included in the price is:
• The preparation of the module, tailored to your organisation
• Coaching, facilitation and session delivery with you and your team
• Workshop materials (i.e. handouts, activity sheets etc) less

Facilitation: one on one training

The Leadership Development and Coaching Programme is about helping managers to get the most out of their team. It’s about encouraging and empowering people to reach their full potential.
In this theme we will look at three key elements to building leadership potential:
• the individual’s willingness to do what’s required to grow
• the organisation’s processes and systems to support those who want to grow, and lastly
• the manager’s role in the development of their people

This programme is about helping managers understand, support and develop their team members.

Programme Outcomes:
• How to identify each team member’s strengths
and career aspirations
• How to harness the support available
throughout the organisation
• Identify who has the potential and willingness
to grow in the organisation
• Identify challenging and stretching tasks and
assignments
• Encourage and support their team
members to pursue development opportunities

Duration:
4 x 3 hour coaching sessions on a monthly basis

Investment:
4 month programme - $6300 + GST


Contact: Sharn Rayner
Email: sharn@podconsulting.net.nz
Phone: 09 948 2105
Website: http://www.podconsulting.net.nz less

Partner Workshop – This workshop re-visits a business's vision and purpose; and involves discussion and planning to potentially re-shape the business vision (the longer term view – your desired future) and purpose (why do we exist)

Content: Focus on three year ‘direction’ by asking:
o What are we aiming for?

o What might be your key 3-year objectives (revenue/financial position, service/product offerings, customer-base, staff numbers and team structure, brand, acquisitions/organic growth etc)

o How will we do it? – What are those big ticket, strategic priorities that will get us there?

o What role will each of you play in that? What would be expected of you?

o The output would be a high level ‘plan on a page’

o Review how you are doing now. How are we performing? Use actual measures – this gives us a sense of where we are now

o Once we have done the ‘3-year view’ and considered where you are now, we look at producing an operational plan. How will we break down what we need to do (over three years) into manageable chunks for the next financial year


Outcomes:
o Understanding the role of a clear vision and purpose
o Being able to translate vision and purpose into leadership actions
o Being able to communicate the vision and purpose with clarity
o Creating a shared team vision and sense of purpose
o Begin the development of an Operational Plan


Time Frame: 3-4 hours

Cost: $1,825 less

Often, knowing what needs to be done is not enough for business owners. You may require dedicated one on one training, to ensure you progress and that the programme of study is relevant to your business.

Being immersed in day to day operations can prevent clear business planning from taking place. This training requires commitment through completion of ‘homework’ to ensure that business planning, development and implementation is strategic and focused on achieving business results.

This training focuses on the key areas for consideration when undertaking strategic business planning. It enables you to develop a ‘living’ business plan which will highlight the milestones that you need to reach in order to achieve your business vision in the short, medium and long term.

With clear action plans you should feel confident that you are taking considered, progressive steps to grow your business.

Objectives of the Training:
• Determine what business planning is and
why it is needed
• Understand what strategising is and how
this relates to your business
• Vision, values, mission – creating and
committing to these
• Leadership and your role as business owner
+ Incorporating an assessment of leadership
capability
• Role of other stakeholders in the business
• Development and monitoring of a ‘living’
business plan encompassing the key
business functions:
+ Operations
+ Finance
+ Human Resources
+ Sales and Marketing
+ Innovation/Research and Development
+ Technology

This training will be undertaken over 16-20 hours and will include workshops, coaching and the actual development of the business plan.
We will also look at your role as business owner and ask you to undertake a psychometric personality assessment to gain greater insight into your leadership style as well as your thinking, coping and interpersonal preferences.

The fee for this training is:
- Working one on one= $12,250 + GST less