COVID-19 has turned much of the marketing world on its head, and ongoing uncertainties make it hard to navigate. But there are always opportunities in hard times - and we're all about helping businesses make the most of them.

If you're looking for a fresh start to meet the demands of the new era, we can assist you to develop a custom built programme that first, takes you through a series of steps from reviewing or setting your marketing objectives from scratch, to taking another look at target audiences, ways to reach them, brand, messaging and positioning. We cover risk and mitigation and explore the ways that COVID-19's sociological, attitudinal and socio economic shifts might impact your communications activities.

The next phase involves building a tactical implementation plan - what will you do, when? What resources (financial and human) will it take to execute it? What tools and platforms can help you better manage, monitor and track your results? How will you manage the multiple platforms and content themes that our complex multi-channel world demands?

Finally, we help you build a Communications Calendar to ensure a consistent, cohesive programme that is structured enough to cover all the bases but flexible enough to respond to the unpredictable landscape we all now find ourselves.

Our programme includes 6 hours of coaching/consulting support to be used over the three months following the development of your plan.

By the end of the programme you will have created a marketing communications plan that aligns with your higher level strategic goals, creates message sets crafted to individual audiences, identifies rational, cost efficient and evidence-based channels to get those messages out, creates a 12 month calendar of activity, and a framework for measurement and reporting.

This programme is designed for marketers and non-marketers alike - due to its one-to-one nature, it can be pitched to suit experience and aptitude levels. These prices are for individual, custom designed programmes - we are happy to provide a price for group coaching on request.

Duration: 6 sessions over a 6-12 week period

Output: jointly created Marketing Communications Plan covering a 12 month period

Time commitment - 38 hours

- Twelve hours individual consultancy and coaching
- Twelve hours for preparation, research and between-session work
- Eight hours to finalise your plan.
- Six hours one-on-one coaching

Cost: $9,600*

The cost of this programme is based on 48 hours of fees at $200 an hour. Should the project exceed this, we are happy to work on an hourly rate basis. less

One-on-one coaching to help you plan for and navigate media issues that could impact your business.

COVID-19 presents just about every possible kind of potential crisis around.

Many businesses are at risk of being caught in negative news cycle about potential or actual cases, along with the intensive scrutiny this brings about their own systems, processes and actions. There are HR issues, health and safety issues and more, and the need for careful messaging and management has never been greater.

Brands are being slammed for non-delivery, inability to meet customer expectations, delivery delays, service issues are more. Times may be unprecedented, but customer demands continue, regardless.

All this, at a time when staffing resources are often leaner and management overwhelmed with the response itself.

We can help you to get prepared and respond with a programme that assists you to:

- Undertake a high-level risk assessment of the reputation threats specific to your business, in a COVID sensitive environment

- Prepare for the top 2-3 scenarios with a brief strategy, that covers messaging, tactics, channels (including internal and stakeholder audiences)

- Put in place the materials and resources you would need to respond quickly, effectively and efficiently in a crisis.

You'll need to invest approximately 15 hours of your time for the background work and six hours for one-to-one coaching and review.

The cost of this programme is $3500 less

The COVID-19 environment has seen seismic shifts in the public mood, attitudes and tolerance of brand behaviour.

Strategic messaging and brand positioning created pre-COVID is often out of step with this sudden new zeitgeist, whether it's CEO messaging, advertising slogans or the style/tone of communications materials.

Limits on public movement and the inability to even function as a business make production, distribution and sales harder than ever. Pre-COVID brand promises can ring hollow, and optimistic messaging feel out of step in times of uncertainty, austerity and threat.

Still, there are always opportunities in uncertainty, and businesses are carving out new niches, channels and audiences with some creative thinking and strategic investigation.

We'll help you to:

- take a look at your high level strategic and brand positioning, messaging, materials and channels and line them up against the mood of the times
- formulate a tactical plan to mitigate risk and make the most of the immediate and medium term opportunities

The programme comprises:

- three x two-hour sessions
- Advice on creating a framework to review your brand positioning, messaging and materials to ensure they resonate and give you the best chance of generating business
- an action plan for immediate next steps and identification of medium term goals.

You'll need to invest up to 12 hours in total of your time.The programme assumes 17 hours of consultancy time @ $200/hr less

One-on-one coaching to help you plan for and navigate social media issues that could impact your business.

COVID-19 presents just about every possible kind of potential crisis around.

Many businesses are at risk of being caught in negative news or social media firestorm about potential or actual cases, along with the intensive scrutiny this brings about their own systems, processes and actions. There are HR issues, health and safety issues and more, and the need for careful messaging and management has never been greater.

Brands are being slammed for non-delivery, inability to meet customer expectations, delivery delays, service issues are more. Times may be unprecedented, but customer demands continue, regardless.

All this, at a time when staffing resources are often leaner and management overwhelmed with the response itself.

We can help you to get prepared and respond with a programme that assists you to:

- Undertake a high-level risk assessment of the reputation threats specific to your business, in a COVID sensitive environment

- Prepare for the top 2-3 scenarios with a brief strategy, that covers messaging, tactics, channels (including internal and stakeholder audiences)

- Put in place the materials and resources you would need to respond quickly, effectively and efficiently in a crisis.

You'll need to invest approximately 15 hours of your time for the background work and six hours for one-to-one coaching and review.

The cost of this programme is $3500 at an hourly rate of $200. less

Getting your new venture to market is always scary - but doing it with all the uncertainties of the current business and consumer environment is something else again.

It might feel like the worst time ever to be entering the marketplace, but like every crisis in history, there are actually new opportunities and advantages to make the most of alongside the risks that need to be managed.

Whether it's a world war, financial crash, natural disaster or other major disruption to the economy and the way we live, companies borne out of crisis can grow a tenacity and resilience that serves them for years to come - so long as the foundations are right.

Whether you're just starting out or launching a brand new product or service, this programme supports you to:

- Quickly define your highest value target audiences and likely markets

- Identify the best way to reach them

- Select the most effective, cost efficient advertising, organic social and mainstream media channels to get you noticed

- Create a one-page implementation overview for the launch

- Identify risks and ways to mitigate these

The programme comprises three one-to-one, two hour workshops where we will build a plan that gets you to launch day and documentation of the plan. The service is based on 20 hours of strategic consultancy time @$200/hr, additional hours can be purchased as required at our standard hourly rate. less

If COVID-19 has you thinking about adding an online shop or starting a direct e-mail relationship with your customers, we can help. There are so many DIY websites and plug-ins out there that are easy to use - but ensuring you’re targeting the right people with the right messages, making the most of direct marketing opportunities and managing risk can be another kind of challenge.

Over the course of a few weeks we provide the one-to-one advice and coaching to assist you to:

- Identify the resources you’ll need to get your online shop up and running, respond to queries and maintain it
- Identify key target audiences for online marketing
- Create a direct marketing programme that complies with current spam and privacy legislation
- Build your customer database
- Work out what you’re going to say, when and how over the next few months
- Make a plan that is responsive to the environment, no matter the alert-level
- Identify and plan to mitigate risks
- Create an ongoing ‘housekeeping’ schedule to ensure your content is up to date and fresh

The programme comprises three one-to-one, two hour workshops and strategic consultancy services to help you build a plan.It is based on 20 hours of strategic consultancy time @$200/hr, additional hours can be purchased as required at our standard hourly rates. less

Looking to launch or relaunch your brand, product or service, but don't know where to start? Wish you had some basic marketing knowledge, skills and support to get the job done?

Over the course of this programme we'll help you to:

- Set a budget and create marketing objectives that align with your business goals
- Work out who to target, what messaging will best resonate, and the best timing
- Select the best channels to use to make the most of your budget
- Work out what materials and resources you'll need to get the job done
- Create a tactical plan
- Build a promotional calendar for the launch and the months immediately following
- Monitor the effectiveness of your marketing efforts

The programme comprises:

- Five two-hour ZOOM structured workshop sessions
- Four hours of ZOOM, email and phone support to help you build your plan. Evaluation and advice to support you in finalising your plan
- Eight hours of strategic consultancy services
throughout the launch period and immediately after

The cost of this programme is $3400. comprising 17 hours of consultancy time @ $200/hr less