Managing a successful franchise system is a unique and complex business. This training programme teaches the fundamentals of managing a franchise system and provides franchisor executives with core knowledge and skills necessary to effectively manage a franchise network and earn the ongoing respect and cooperation of franchisees.

Core Content:

-The many roles of the Franchise Support Office, including strategy, operations, sales, marketing, finance and administration, franchise support and training.
-Recruiting franchisees
-How to induct franchisees into your franchise system
-Launching franchisee businesses effectively,
including initial training, launch marketing and promotions, and onsite-support
-Ongoing franchisee support and training
-Brief guide to conducting successful field visits
-Communicating with franchisees, including methods of communications, meetings, seminars, conferences, Franchise Advisory Councils
-Monitoring the performance of franchisees
-Managing franchisee compliance
-Managing the franchise relationship
-Franchisee exit management


For more information please visit: www.franchize.biz

This is a two day course, from 9am to 5pm each day, with 1 hour for lunch and two 15 minute morning/afternoon tea breaks.

$950+GST per person
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Effective field support visits have a dramatic impact on the health, performance and profitability of a franchise system. This field visit training programme provides powerful insights into the role of field visits and how they would be performed effectively.

Core content

- Franchise field visits in context
- Franchise field visits in context
- Why field visits are important
- The many roles of a Field Support Representative
- Understanding the franchisor-franchisee relationship lifecycle
- The multi-stage field visit process
- Do’s and don’ts of field visits
- Required franchisor infrastructure
- Getting the most out of your field visits

For more information please visit: www.franchize.biz

A full day course, from 9am to 5pm, with 1 hour for lunch and two 15 minute morning/afternoon tea breaks.

NZ$495+GST per person

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The prevailing economic environment highlights the importance of understanding and managing franchisee performance. In turn, franchisors who actively engage with franchisees on performance information have the basis to forge more co-operative, meaningful and productive relationships – benefiting both parties.

Core Content:

-Field visits and financial information
-Financial performance and the Franchise Relationship
-Financial and non-financial performance metrics
-Financial information and your Business Model
-Key financial information you must know
-Benchmarking franchisee performance
-Performance diagnostics
-Franchisee business planning
-Common challenges
-Ten top tips and strategies
-Case studies

For more information please visit: www.franchize.biz

This is a full day workshop for franchisor executives, from 9am to 5pm, with 1 hour for lunch and two 15 minute morning/afternoon tea breaks.

$495+GST per person
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In this programme you will learn

- critical franchise system management roles and functions
- franchisor planning and strategic priority setting guidance
- performance review and management advice
- change management
- critical antecedents for international franchising

Key learning outcomes include:

- A clear understanding of what makes for a successful franchisor and franchise system operation
- A clear picture of the franchising internationalization process
- A clear understanding of critical international franchising success factors.

The programme is delivered in a series of monthly meetings at a cost of $533+GST / month less

This is a two day course, from 9am to 5pm each day, with 1 hour for lunch and two 15 minute morning/afternoon tea breaks
Course Content:

- The many roles of the Franchise Support Office, including strategy, operations, sales, marketing, finance and administration, franchise support and training.
- Recruiting franchisees
- How to induct franchisees into your franchise system
- Launching franchisee businesses effectively,
including initial training, launch marketing and promotions, and onsite-support
- Ongoing franchisee support and training
- Brief guide to conducting successful field visits
- Communicating with franchisees, including methods of communications, meetings, seminars, conferences, Franchise Advisory Councils
- Monitoring the performance of franchisees
- Managing franchisee compliance
- Managing the franchise relationship
-Franchisee exit management
Learning Outcomes:
Managing a successful franchise system is a unique and complex business. This training programme teaches the fundamentals of managing a franchise system and provides franchisor executives with core knowledge and skills necessary to effectively manage a franchise network and earn the ongoing respect and cooperation of franchisees.
Time Commitment - Two days
Cost of the training - $950 plus GST less

Franchising a business is serious undertaking that requires a structured approach and assessment.

This programme helps the business owner understand the appropriateness of franchising for their business, and make many structural decisions necessary for implementing franchising successfully.

This service involves one on one training and an individualized service, covering:

- An assessment of the business' appropriateness and readiness for franchising
- An assessment of the business model and addressable market
- The appropriate franchising form for consideration
- Consideration of franchisee and franchisor roles and obligations
- Consideration of the appropriate types of franchising fees and levels
- A financial and operational assessment
- Identification of need next steps for successful franchising implementation

The learning outcomes are:

- An assessment of the appropriateness and suitability for franchising
- An understanding of the right franchising model and structure for the business
An understanding of the potential returns for franchisor and franchisees alike

The time commitment involves a series of structured one on one workshop session with the business' ownership.

The one on one individualized workshop sessions will typically take place over a 6 - 8 week period, and a commitment of business owner time totaling 10 - 15 hours / week.

The investment for the business is $14,000+GST

Please note: Individual Capability Development Vouchers would contribute to this service, rather than paying for the whole service. less

Franchise Manuals are an integral part of a successful franchise system. They provide the written operational systems and procedures for the franchisor to both train and monitor the franchisees performance.

This programme provides the business owner and the franchisee with a written Franchise Manual including tools to manage and operate the business in a prescriptive way, ensuring sustainability of the brand.

This service involves one on one training and an individualized service, covering:

- An initial assessment of the business operational processes
- An assessment of franchisee and franchisor roles and obligations, incorporating these into the manual
- A understanding of legal requirements, both internally and externally and how to engage franchisees
- An understanding of the franchise Agreement and how it relates to the franchise manual
- preparation of a franchise manual,
- training on how to use the franchise manual to provide best practise franchise support

The learning outcomes are, an understanding of how to use the franchise manual to:

- support and help a franchise business grow
- ensure the franchisor and franchisee businesses meet all legal requirements of the business
- identify the key responsibilities for franchisor and franchisees alike

The time commitment involves a series of structured one on one workshop session with the business' ownership.

The one on one individualized workshop sessions will typically take place over a 6 - 8 week period, and a commitment of business owner time totaling 10 - 15 hours / week.

The investment for the business is $15,000+GST

Please note: Individual Capability Development Vouchers would contribute to this service, rather than paying for the whole service. less

Help your Field Managers gain the knowledge necessary to more confidently engage in business planning with franchisees - for the benefit of both franchisee and franchisor businesses.

Core Content:

Franchisee business planning background
Field visits and business planning
Business planning structure and purpose
Business planning and approval process
Business planning tools
The role of benchmarking and sensitivity analysis
Developing and managing a Franchisee Business Plan
Overcoming common business planning challenges

For more information please visit: www.franchize.co.nz

A full day course, from 9am to 5pm, with 1 hour for lunch and two 15 minute morning/afternoon tea breaks.

Workshop: $495 plus GST less